Empowering seamless roof sales for contractors

Co-creation

App Design

Website Design

UX/UI Design

Full-cycle product creation

About the project

After the success of Roofle’s homeowner quote tool  [check out Case #1], the product pivoted into RoofQuotePROTM — a B2B platform for roofing contractors.  The new solution expanded beyond online quoting to support website integration, sales workflows, financing, and lead management in one scalable ecosystem.

Client

Hofman Weber Construction 
is one of the larger family-owned roofing
and exteriors contractors in the US.

Goals

  • Simplify the journey from lead to quote
  • Support contractors’ sales workflows
  • Make the platform customizable and scalable

Features

New Landing Page*

Roofle.com evolved from a consumer-facing 
e-commerce website into a growth engine for RoofQuotePro®.

The new landing experience communicates the platform’s core value: empowering roofing companies to deliver accurate, real-time quotes 24/7 through an online shopping-like experience embedded directly on their websites.

* The current live landing page differs slightly from this case study, as the project has evolved and been updated over time since the original design was created.

Embedded Widget

Seamlessly integrated quoting tool that contractors can embed directly on their websites.

White-labeling Settings

The Rep Quote widget  is fully customizable to match brand identity. Contractors are able to set it up to blend perfectly with their website by using brand colors, fonts, and control the look and feel of buttons, call out text, and more.

RoofQuotePro® widget customized, embedded and operating across live contractor websites.

Rep Quote

The Rep Quote widget in the RoofQuotePro® platform allows Company Admins, Contractors, Sales Reps, and Production Reps to use the tool and provide fast, accurate roof estimates to homeowners.

Unlike the embedded widget, this version gives users access to more settings, such as additional costs or discounts that affect the total roof price.

Leads Tracking

RoofQuotePro® platform offers contractors extensive lead capture experience to boost their conversion rates, track views, and detailed form interactions metrics.

Loan Calculator

RoofQuotePro® provides contractors with the ability to set up loan or financing options and apply them to specific markets (based on contractors zoning rules and US state regulations).

Results

1.8k

Contractors Registered

with 70% of those being active accounts.

500+

Contracts In Progress

across the US, while still building the core product.

Up to 6x

More Leads

from websites with up to 80% close rate.

7+%

Returns On Investment (ROI)

since implementing RoofQuotePro®.

The product has proved to be a profitable pivot for Hofman Weber Construction  and an enabling platform for other businesses. We continue to collaborate and enhance the platform with ongoing features, integrations, and improvements, ensuring it remains a game-changer in the industry.

How it's done

Research & Discovery

With user focus shifting from homeowners to roofing professionals, we started with reviewing contractors’ requests and scripts from the Customer Success team. In the meantime, Roofle products owners have continued the interviews with professionals they spoke with during the International Roofing Expo IRE.

Market Validation & Product Pivot

Alongside new feature rollouts, Roofle gathered direct feedback from roofing professionals at industry conferences. These conversations revealed a stronger B2B opportunity: the product could create more value — and scale more profitably — as a solution for contractors, not only homeowners.

From insight to action

The result of these research efforts has given The Norm team a solid basis to start turning a previously B2C targeted product into a fully operational and customizable widget to be embedded on 3rd party websites.

What we learned

Contractor’s Pains

  • Struggled to get leads due to high competition on the market
  • Faced increased human costs due to road trips to customer homes to calculate costs and customer support on their orders
  • Lack of price transparency
  • Inconsistent selling process

Contractor’s Needs

  • Quick initial & final cost calculation
  • Smart proposal management
  • Flexible pricing models and cost parameters based on market and location
  • Access to materials catalog, analytics and support for the entire sales and ordering process
  • Multiple financing opions for customers to close more deals

Shaping the User flow

Through research, we uncovered the main friction points in the contractors journey: unclear pricing configuration and complex billing process.

As a result, we designed a user flow that turns a complex process into a seamless, transparent, and conversion-focused experience.

Quote Creation

The flow was optimized to help contractors generate estimates quickly and with minimal friction.

Billing

A streamlined flow for managing customer billing details and completing payments via different methods (cards, Stripe, Hubspot).

Phased Approach

The MVP focused on revenue-critical features: widget setup, pricing customization, lead management, and subscription billing.

Advanced customization and extended analytics were planned for Phase 2 to reduce risk, accelerate time-to-market, and validate the business model.

This phased approach enabled faster delivery while keeping the system scalable for future growth.

Multi-device support

Both RoofQuotePro® platform and widget were built as mobile-first tool ensuring smooth processes for both homeowners and contractors.

Ongoing Partnership

7+ years

Hofman Weber Construction and Coherent Solutions have grown this collaboration through multiple stages, transforming an early engagement into a long-term strategic partnership.

Want to see how our partnership began?

Explore our first case study where it all started.

View Roofle case study #1

Project Team

1 UX Designer

2 Software Developers

1 Software Architect

Duration: 5 months

Let's get in touch

Schedule a meeting with us or drop us a line here

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