UX Assessment Self-Help Guide by The Norm

From quick wins to strategic advice — all you need to turn design into value.

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Not just another checklist

Most product reviews focus on interface problems—confusing buttons, hard-to-find features, visual issues. But that misses the bigger picture.

Before fixing what users see, we need to understand what they're trying to accomplish.

This guide examines two foundational questions: Does your product address genuine customer needs? Can users successfully do what they came to do?

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Created by humans, for humans

Talent and experience alone don’t guarantee outcomes. Across hundreds of projects, one pattern holds true: when no one takes full ownership, everything slows down.

We have prepared a comprehensive and experience-based guide for those particular people:

  • Founders
  • Experience Design Leaders
  • CX/UX Strategists
  • Product Owners
  • Product Managers

What’s inside

  • 8 focus areas for UX assessment
  • Examples from a real case study for each area
  • DIY plan in the end
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Authors

The guide is carefully prepared for you by our Founder Katya Sevruk and Strategy Lead Valeria Kirilchik.

It is an output of their experience and expertise of 30+ completed UX assessments combined.

Katya Sevruk

as Panic Generator
Managing Director & Founder

Valeria Kirilchik

as Analytical Creator
and Strategy Lead

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